At SMG Business Solutions Ltd, we understand each business operates uniquely and each member of staff also have their own style of working. That's why we can offer you a wide variety of modern, robust and scalable enterprise level IT support. Therefore, every relationship we have built with our clients is also individual and unique, so are all IT Support plans. We build with every one of our clients based on each businesses distinctive staff, size and sector all provided at an affordable monthly rate. Avoid downtime impacting your profit and productivity and take advantage of optimal uptime and experience the benefits our support can provide.
We respond to all services requests in less than 30 minutes and have a resolution time of between 4-8 hours depending upon the impact to your business.
We support a wide-range of hardware configurations including Dell, HP, Lenovo and Apple. Our team of IT experts cover software from Windows 7 through to the latest Windows 11 together with a mix of Windows/Linux Server environments.
Our dedicated team of IT experts provides services on-site in response to customer needs. The vast majority of support is handled remotely but if a problem is best resolved through an on-site visit we will attend as part of the support contract.
Our team have a wide understanding of different sectors from Healthcare to Manufacturing through to Professional Services. We support businesses from 5 to 5,000 end-computers and can work alongside established in-house IT departments.