SMG Business Solutions Ltd Blog

Five months into the COVID-19 pandemic, many businesses have resolved to shift their operations and replace a lot of their onsite computing hardware with cloud solutions. While the cloud has proven to be a great method for businesses to obtain the resources they need without investing in the associated costs of a hardware refresh, its other costs could prove problematic. Let’s examine your options briefly and try to establish a sense of value.

As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share some of the reasons that you want an IT support provider that uses RMM to their advantage.

Like many other businesses, COVID-19 has foiled the big plans you had for 2020, but it has presented a different set of opportunities. Many businesses had deliberately avoided providing remote work opportunities for their employees, mostly out of the fear that their teams would become inefficient, less productive, and present management and security challenges. Now, after a few months with little choice but to suddenly embrace it, the major challenges are actually delivering the resources your nelly remote workforce needs to produce results in line with expectations.

Business reopening is proving to be relatively difficult as COVID-19 isn’t going away. To ensure the health of your staff, while still reopening your business to create revenue, you will need to carefully weigh all your operational decisions. Today, we have outlined some best practices in which to do so. 

The small business owner has to commit to changing the way that you look at his/her business. It’s not always easy. When demand makes you think bigger, your technology spend becomes a major priority. Let’s take a look at some of the changes a growing business has to make. 

Quick Marty! Hop into the DeLorean! Let’s time travel back to a simpler time, back in the late 90’s!

Back then, you could walk into any store that sold software and you’d see two types of antivirus protection - orange boxes that said Norton, and red boxes that said McAfee.

Today, like most things, life isn’t as simple. There are a lot of choices, and… well, you shouldn’t be going to a store to buy your antivirus these days. Let’s discuss!

Over the past few years, VoIP has become an extremely popular solution for small businesses. In fact, 30 percent of today’s businesses use some sort of VoIP platform. There are many reasons why businesses are making the switch to VoIP. Today, we’ll explain a few. 

When it comes to your business, especially its technology, some of the buzzwords you hear floating around can be pretty convincing, almost intoxicating. Unfortunately, like most buzzwords, many of these are aggrandized beyond their worth to the average small-to-medium-sized business. Let’s take a look at how this can impact a business’ perception of its cybersecurity, as well as dig into the reality behind these terms.

There is a saying that you hear a lot in business: Plan for the worst, hope for the best. This is typically related to data redundancy, cybersecurity, or one of any other proactive steps a business should take to control the continuity of their business. What happens when you plan for the worst, but the best comes to fruition? What happens when your business consistently meets demand, prospers without issue, and grows quickly? Today, we will take a look at some issues the small business owner has to deal with when his/her business isn’t so small anymore. 

Hope can be a big part of a person’s notion to start their own business. Needless to say that entrepreneurial hope doesn’t always consider that there will be a global pandemic that grinds the operational effectiveness that you’ve spent years building to a halt. Hope does, however, play a big part in the creation of a business continuity plan. Today, we’ll briefly discuss why you should never lose hope and how being prepared stems from the same notion as starting a business.

The COVID-19 pandemic has put a lot of stress on people.  Nowhere is this more true than in the small business arena. Small businesses, many of which were forced to suspend or severely alter their operations, are also dealing with cyberattacks. Let’s take a look at the effects COVID-19 has on small businesses regarding cybersecurity. 

With the development of business technology, tools have been introduced that provide greater and greater benefits to organizations that use them. Perhaps the most useful that we have today, the cloud, has enabled businesses of all sizes to take advantage of far better tools than were available to them before. Let’s take a closer look at some of them.

A business’ computing network is one of their most important tools. Therefore, it’s extremely important that it is managed and maintained properly. Today, we’ll go over a few tips you should keep in mind to ensure that your IT network is managed and secure. 

The World Health Organization has been busy dealing with one of the biggest calamities in contemporary times, the COVID-19 pandemic that has had much of the world on pause for the past few months. Unfortunately, they’ve been dealing with an increase in cyberattacks. Today, we’ll take a look at some of the issues the WHO is having with cybercriminals. 

As statewide stay-at-home orders lapse, more and more businesses aim to reopen. For a fair share of these businesses, remote technology has been a godsend. For the businesses that cannot reopen yet, being able to monitor your IT infrastructure while you are out of the office is extremely important to the sustainability of your remote access solutions. Today, we’ll discuss monitoring your infrastructure.

The differences between VoIP and the traditional method behind telephone services are pronounced enough that comparing them isn’t so much a consideration of one team versus the other—VoIP is in another league, practically an entirely different sport. Let’s go over what makes VoIP (Voice over Internet Protocol) so different, and how this offers greater benefits to businesses.

The COVID-19 pandemic has caused a lot of businesses to rethink their spending strategies, and one side-effect from making cuts to your operational budget is having to deal with your vendor representatives more frequently. Today, we’ll talk about how a vendor management service can not only help you manage your supply chain, but also mitigate the headaches caused by aggressive vendor reps.  

At this point, it’s hard to believe that anyone needs to be told that cybersecurity is important, but some organizations are still doing the bare minimum to protect their network and data. That can’t go on forever. Today, we thought we would discuss how to put together a cybersecurity policy that covers all the bases, and will give you the peace of mind that you are actively combating today’s most present threats to your network, infrastructure, and data. 

Monitoring parts of your business is a good practice as it allows you to get out in front of any potential problem it may have. As IT is concerned, monitoring is a crucial part of ensuring that every part of your business’ computing infrastructure is working as intended. Today, we thought we’d discuss the tools used to monitor IT networks and infrastructure, and what effect that can have on your business.

Say you are looking to learn something about a concept that you don’t know much about, what do you do? You “Google” it right? So when you are using Google Docs you’d think that it would automatically know any word that you would type in. This isn’t the case. It knows a lot of words, but if it doesn’t recognize a word that you would normally use, you will need to add it to your dictionary. Today we will tell you how to do so.