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SMG Business Solutions Ltd Blog

SMG Business Solutions Ltd has been providing professional IT Support in and around London since 2001 - area's include: Remote and onsite support, Consultation and Project Management.

Shifts In Strategy Keep Businesses Moving Along

Shifts In Strategy Keep Businesses Moving Along

The past year has been tough on many businesses. If they’ve learned anything it is the importance of staying flexible. The COVID-19 pandemic has created the need for organizations to move their operations offsite for fears of spreading the virus. With several different pharmaceutical companies now testing and pushing out vaccines for the virus, it seems that offices and other places of businesses will be opening back up, right? 

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Gig Workers Hit Hard by the Pandemic

Gig Workers Hit Hard by the Pandemic

There is a whole section of the workforce who forgoes the stability of a full-time job and contracts themselves out by the job. For many of these workers, the boom in application development has given them endless opportunities to make money. This all changed in March as government officials put forth stay-at-home orders, effectively putting millions of people out of work, and millions more displaced from their workplaces. This has had a dire effect on many of the gig workers that were making a living as more people are now trying to do whatever they can to make ends meet. Today, we thought we would look at the gig economy, how it functions, and how COVID-19 has exposed the gig economy.

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3 Reasons Companies Continue to Fail at Collaboration

3 Reasons Companies Continue to Fail at Collaboration

For the modern business, collaboration has to be one of the priority aims. It can cut costs, produce better products and services, and can help a company provide great customer service.  Some companies just haven’t figured out how to do it yet. Today, we will take a look at three reasons why your business  continues to fail at collaboration.

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IT Help Desk and Its Business Benefits

IT Help Desk and Its Business Benefits

When your business has computer problems, productivity tends to decline. Unfortunately, IT, for all its benefits, has to be constantly maintained. One of the best ways to maintain your technology, or fix issues when they arise, is to lean on an IT help desk. Let’s take a look at the ways an IT help desk can benefit your business.

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You Need Data Backup Even If You Think You Don’t

You Need Data Backup Even If You Think You Don’t

We tell every business owner we come into contact with the same thing: If you haven’t done so yet, you‘ll want to establish a data backup strategy. Some businesses are really small, some operate in industries where the cost of backing up data is seemingly prohibitive to the success of the business. To the people that operate those businesses, we repeat: If you haven’t done so yet, you‘ll want to establish a data backup strategy. Let’s examine why. 

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How to Balance Employee Health with Business Productivity

How to Balance Employee Health with Business Productivity

Traditionally, when you talk about employee health, issues come up about health insurance and workplace safety. With the COVID-19 pandemic six months old, new considerations have to be made. The pandemic has caused many businesses to reassess the way they go about doing things to ensure that their workforces aren’t exposed to the virus, and that employees can handle their jobs with the pressures brought forth by the spread of SARS-CoV-2. Today, we’ll review some of the considerations business owners have to make to keep their workforces safe. 

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Why Overworking is a Serious Issue for Your Remote Workers

Why Overworking is a Serious Issue for Your Remote Workers

As so many businesses have had to close their doors recently, remote work has become a very popular option. Unfortunately, this sudden shift has not been without negative side-effects. One such byproduct of this shift has been a serious overworking problem. This is a big problem, and one that you need to address if it has presented itself in your operations.

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What Are Your Biggest Issues, IT Challenges and Priorities?

What Are Your Biggest Issues, IT Challenges and Priorities?

All a business’ technology is important to its operations, but based on its industry, certain priorities are bound to arise. A recent survey cast a light on some of these priorities, giving us a view of what small to medium-sized businesses are concerning themselves with. Let’s review some of the trends this survey revealed to see how well your priorities match up.

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Telework Is Turning Some Heads

Telework Is Turning Some Heads

With COVID-19 still in play, working remotely has become how many employees have continued to fulfill their work responsibilities. Now, as we settle into this new way of doing things, the question has arisen: after all this is over, will business operations return to the way they once were? Let’s discuss.

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What Makes VoIP So Different?

What Makes VoIP So Different?

The differences between VoIP and the traditional method behind telephone services are pronounced enough that comparing them isn’t so much a consideration of one team versus the other—VoIP is in another league, practically an entirely different sport. Let’s go over what makes VoIP (Voice over Internet Protocol) so different, and how this offers greater benefits to businesses.

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There’s a Right Way to Work Remotely, and a Not-So-Right Way

There’s a Right Way to Work Remotely, and a Not-So-Right Way

Under the current circumstances, remote work is being viewed as the safer option. This has led a lot of businesses to adopt these practices for the time being--you may have already done so. However, some employees have a better grasp of how to properly work from home than others. We’ve put together a few examples of how an employee may conduct themselves while working from home.

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Consider Shifting Your Budget Priorities

Consider Shifting Your Budget Priorities

Millions of businesses are being affected by the COVID-19 outbreak. As a result, it may not surprise you that you will have to adjust your budget to accommodate the massive amount of changes that we will see when the outbreak is handled and everyday life begins to normalize. Today, we thought we’d take you through some of the financial challenges your business is sure to have to deal with when the stay-at-home orders lift.

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Boosting the Productivity of Your Remote Workers

Boosting the Productivity of Your Remote Workers

Productivity is a significant challenge for businesses in the best of times, which means that the ongoing COVID-19 pandemic has only complicated things. Now, many businesses are attempting to preserve their productivity by transferring to remote operations. This strategy, if acted upon appropriately, can prove to be effective if the right approach is taken.

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Your Vendor’s Pain Doesn’t Need to Be Yours

Your Vendor’s Pain Doesn’t Need to Be Yours

The COVID-19 pandemic has caused a lot of businesses to rethink their spending strategies, and one side-effect from making cuts to your operational budget is having to deal with your vendor representatives more frequently. Today, we’ll talk about how a vendor management service can not only help you manage your supply chain, but also mitigate the headaches caused by aggressive vendor reps.  

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Break/Fix Breaks Budgets

Break/Fix Breaks Budgets

If you were asked to describe your average tech support experience, chances are that you remember a time when you had to either wait around for the technician to come around, dealing with downtime the entire time; or, worse yet, unplug your technology and schlep it across town to the break/fix store only to be told that it may be done in the next few days (code for over a week). Today, we’ll tell you how managed IT services can keep you from playing the waiting game. 

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Software Integration Enhances Business Efficiency

Software Integration Enhances Business Efficiency

The agility of a business to adjust to ebbs and flows in the market is extremely important. One way businesses are making this happen is by integrating their operational software with their management software. This tactic allows data to move faster, providing businesses with some very specific benefits. Let’s take a look at how integration works.

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Is It Time for a Technology Refresh?

Is It Time for a Technology Refresh?

Your business is always looking for ways to improve its operations. The more efficiently you do business, the more productive your company will be. To accelerate this growth many businesses look to information technology to build that added efficiency. Today, we will go over when you should consider upgrading your systems, and what benefits you can see from doing so. 

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What a Real IT Assessment Will Reveal

What a Real IT Assessment Will Reveal

While IT solutions are an increasingly important factor to any business’ success, it isn’t always an easy matter to determine which solutions will be the most beneficial. One of the most important steps to identifying them is to understand how your current solutions function, and how they can be put to better use or otherwise improved.

An IT assessment is one of the most effective ways to do so.

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What Are Managed Services, Anyways?

What Are Managed Services, Anyways?

We are classified as a managed service provider, which is only helpful if someone knows what managed services are. That’s why we’re taking a few minutes to review what it is that managed services are, and what a managed service provider does.

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Signs Your Business Is Ready for Customer Relationship Management

Signs Your Business Is Ready for Customer Relationship Management

Properly managing and maintaining a relationship with clients, customers, and contacts is a critical part of any business, especially if the business in question is actively working to grow. This is what makes a customer relationship management system, or CRM, so useful. Let’s review a few of the signs that your business needs a CRM to stay organized.

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020 7898 3500

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The Highway, London E1W 2BQ

Latest Blog

 Many businesses have turned to the productivity suite as they’ve added more and more useful tools. Traditionally, the productivity suite came with a word processor, spreadsheet program, note-taking program, and presentation software. ...

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